/* ==========================================================================
   FILE: public/css/public.css
   eFenix Desk - Public Styles
   ========================================================================== */

:root {
    --efenix-primary: #2271b1;
    --efenix-primary-hover: #135e96;
    --efenix-success: #00a32a;
    --efenix-danger: #d63638;
    --efenix-gray-100: #f3f4f6;
    --efenix-gray-300: #d1d5db;
    --efenix-gray-500: #6b7280;
    --efenix-gray-700: #374151;
    --efenix-gray-900: #111827;
}

/* Ticket Form */
.efenix-desk-ticket-form {
    max-width: 800px;
    margin: 0 auto;
    padding: 30px;
    background: #fff;
    border-radius: 8px;
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1);
}

.efenix-desk-form-row {
    margin-bottom: 20px;
}

.efenix-desk-form-label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--efenix-gray-700);
}

.efenix-desk-form-label .required {
    color: var(--efenix-danger);
}

.efenix-desk-form-input,
.efenix-desk-form-select,
.efenix-desk-form-textarea {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid var(--efenix-gray-300);
    border-radius: 4px;
    font-size: 14px;
    transition: border-color 0.2s;
}

.efenix-desk-form-input:focus,
.efenix-desk-form-select:focus,
.efenix-desk-form-textarea:focus {
    outline: none;
    border-color: var(--efenix-primary);
    box-shadow: 0 0 0 1px var(--efenix-primary);
}

.efenix-desk-form-textarea {
    min-height: 150px;
    resize: vertical;
}

.efenix-desk-submit-btn {
    background: var(--efenix-primary);
    color: #fff;
    padding: 12px 24px;
    border: none;
    border-radius: 4px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: background 0.2s;
}

.efenix-desk-submit-btn:hover {
    background: var(--efenix-primary-hover);
}

.efenix-desk-submit-btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

/* Ticket List */
.efenix-desk-tickets-list {
    max-width: 1200px;
    margin: 0 auto;
}

.efenix-desk-ticket-item {
    background: #fff;
    border: 1px solid var(--efenix-gray-300);
    border-radius: 8px;
    padding: 20px;
    margin-bottom: 15px;
    transition: box-shadow 0.2s;
}

.efenix-desk-ticket-item:hover {
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}

.efenix-desk-ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
}

.efenix-desk-ticket-title {
    font-size: 18px;
    font-weight: 600;
    color: var(--efenix-gray-900);
    margin: 0;
}

.efenix-desk-ticket-number {
    color: var(--efenix-gray-500);
    font-size: 14px;
}

.efenix-desk-ticket-meta {
    display: flex;
    gap: 15px;
    font-size: 14px;
    color: var(--efenix-gray-500);
}

/* Status badges */
.efenix-desk-badge {
    display: inline-block;
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
}

.efenix-desk-badge-open { background: #dbeafe; color: #1e40af; }
.efenix-desk-badge-closed { background: #e5e7eb; color: #374151; }
.efenix-desk-badge-resolved { background: #d1fae5; color: #065f46; }

/* Messages/Replies */
.efenix-desk-replies {
    max-width: 900px;
    margin: 30px auto;
}

.efenix-desk-reply {
    background: #fff;
    border: 1px solid var(--efenix-gray-300);
    border-radius: 8px;
    padding: 20px;
    margin-bottom: 15px;
}

.efenix-desk-reply-header {
    display: flex;
    justify-content: space-between;
    margin-bottom: 15px;
    padding-bottom: 10px;
    border-bottom: 1px solid var(--efenix-gray-300);
}

.efenix-desk-reply-author {
    font-weight: 600;
    color: var(--efenix-gray-900);
}

.efenix-desk-reply-date {
    color: var(--efenix-gray-500);
    font-size: 14px;
}

.efenix-desk-reply-content {
    color: var(--efenix-gray-700);
    line-height: 1.6;
}

/* Notifications */
.efenix-desk-notice {
    padding: 12px 20px;
    border-radius: 4px;
    margin-bottom: 20px;
}

.efenix-desk-notice-success {
    background: #d1fae5;
    color: #065f46;
    border-left: 4px solid #059669;
}

.efenix-desk-notice-error {
    background: #fee2e2;
    color: #991b1b;
    border-left: 4px solid #dc2626;
}

.efenix-desk-notice-info {
    background: #dbeafe;
    color: #1e40af;
    border-left: 4px solid #3b82f6;
}

/* Loading */
.efenix-desk-loading {
    text-align: center;
    padding: 40px;
    color: var(--efenix-gray-500);
}

.efenix-desk-spinner {
    display: inline-block;
    width: 40px;
    height: 40px;
    border: 4px solid var(--efenix-gray-300);
    border-top-color: var(--efenix-primary);
    border-radius: 50%;
    animation: spin 0.8s linear infinite;
}

@keyframes spin {
    to { transform: rotate(360deg); }
}

/* Responsive */
@media (max-width: 768px) {
    .efenix-desk-ticket-form {
        padding: 20px;
    }
    
    .efenix-desk-ticket-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 10px;
    }
    
    .efenix-desk-ticket-meta {
        flex-direction: column;
        gap: 5px;
    }
}